MEMORIAL DAY SALE - FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $50

SHIPPING / RETURNS / EXCHANGES

SHIPPING-WE SHIP WORLDWIDE!!!

All orders are shipped via USPS (United States Postal Service)

Spinel Boutique ships domestically and internationally.

Domestic orders are shipped via USPS Priority Mail and usually arrive between 2-4 business days.

International orders are shipped via USPS First Class mail and usually arrive between 7-10 business days depending on each countries customs regulations.

Please note we are not responsible for any lost,stolen or damaged items due to any parcel service fault.

COST:

The cost of shipping as well as expedited shipping options are calculated and offered at checkout. 

CUSTOM FEES:

International orders may be required to pay duty tax on your orders. Please ensure  you are aware of the possible charges you may incur in order to release your goods.

PROCESSING TIME:

Your order will be processed and shipped within 1-3 business days from the moment we receive your payment.

Note that even when upgrading to an expedited shipping method, your order can still take 1-3 days to process before shipping.


RETURNS:

Refunds will be made by store credit only.

To return your product, you should mail your product to:2036 Nevada City Hwy #616 Grass Valley,CA, 95945.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


EXCHANGES:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@spinelboutique.com and send your item to: 2036 Nevada City Hwy  #616 Grass Valley, CA,95945.

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